The one most important tool we all need is a Repricer software to monitor price increases/decreases and out of stock status from suppliers.
Every month, we pay for these service to protect us from profit loss or out-of-stock so we can provide our customers with a smooth transaction and earn a profit between a supplier's price and our asking price. Sounds good right?
As an eBay Education Specialist/Coach helping eBay DropShip Sellers everyday for the past 3 years, I have yet to see a Repricer Service provide fast customer service when their system errors generates lost sales from placing listings out-of-stock when suppliers show in-stock. Or worse yet, fail to provide protections from price drops.
After making sure all protections are set within their system, most of us assume listings are fully protected right? Wrong.
What happens when a Price Drastically Drops within Minutes?
Multiple sales rush. The lower the price drops, the more buyers will flock to purchase. When your price of $150.00 and your suppliers cost is $95.00 and price drops to $4.50, you can bet multiple sales are generated fast! Not only did you lose your profit, you are now stuck pulling from your pocketbook to fulfill the orders to the tune of $90.05/sale, not including eBay/PayPal Fees.
Question becomes "Can you afford to cover the losses?"
Canceling is NOT an option.
The best way to receive a NEGATIVE FEEDBACK is to email a customer stating it was a system pricing error, requesting to cancel. Too many cancellations all at once may cause eBay to lower your ranking in search engines or suspend your account. Sales orders must be fulfilled, even if the listing price is ridiculously low. If you can't afford to cover the loss, you are out of Business!
How to avoid these type of losses, due to system errors?
Not much can prevent out-of-stock errors, since Repricing Services are dependent on what is received from supplier api calls. Yet the length of downtime can be shortened depending on how fast a Repricer chooses to fix it for their customers. Drastically reduced price drops are avoided with "minimum price change" settings ....providing full protection, but not all Repricers offer it.
The Solution....Web Seller Guru
I found WebSeller Guru has been methodically building their services, centered around providing customer protections AND personalize customer support to help with any issues. For over 2 years, their system hasn't experienced any drastically reduced price drops and they are willing to back it up by reimbursing customers, if it should happen.
In addition, WebSeller Guru has all the bells and whistles to set your business on autopilot with world-wide suppliers and an Autolister to use their listing templates or edit using your own custom template. Also, includes a special feature that allows customers to automatically set high & low pricing to stimulate sales from listings with no activity.
Perfect Free Plan for beginners, international eBay Accounts or for those who want to import only a few listings to see if its a good fit for your business. I've received only high praise and satisfaction responses from their customers.
Let's face it, when it comes to having our listings fully protected from price increases/decreases and out-of-stock supplier status, nothing is more important to have a Repricing system monitoring listings smoothly every 2 hours!
You owe it to yourself and your eBay DropShip Business success to receive the best service available today.