Whether you are a New eBay DropShip Seller or been in the business for a while, the need to monitor your inventory for price increases or oos is necessary.
As much as we would like to believe there is one service offering smooth monitoring operations, plenty of optional suppliers, fast customer service without costing an arm and leg to use it. Reality says.... with most Repricer/Monitor Services fall short in providing a problem-less service, one way or another.
Price Increases and OOS Protection
Over the years and recently, I've seen Sellers literally go out of business from prices extremely lowered where instantaneous multiple sales are generated causing tremendous loss if fulfilled and/or accounts suspended for too many cancellations and worse yet, little or no concern from customer support.
This along with hundreds of in-stock listings showing out of stock for long periods of time, costing more than $1,000 sales loss, again with little or no concern from customer support.
While Repricer/Monitoring services offer many suppliers, they are not filtering for them to be dropshipper-friendly. This has caused Sellers to experience the inability to fulfill orders as many suppliers, simply cancel your order, not to mention the need to remove the listing itself.
All offer customer support by submitting tickets, as well as, slow response and worse yet.... no effort to fix the problem, putting your business at risk or generating more loss sales, yet expecting you to faithfully pay your monthly bill. This lack of concern for servicing customers causes them to go to their Community Facebook Group posting messages, pleading for help or complaining to any one to fix an issue.
What Repricer/Monitoring Services don't seem to understand is Sellers are patient, understanding how technical issues occur from time to time, especially when Customer Service follows up periodically to let them know they are doing everything that can be done to fix it as quickly as possible. Most just leave customers hanging to either continue putting up with the issue or deal with the problem themselves.
Split up your inventory to be protected between 3 highly popular Repricer/Monitoring Services, Web Seller Guru, Dsmtool and Sku-Grid and don't let too much time pass before doing it.
The process is simply removing listings with issues from your current Repricer/Monitoring Service and importing all into another one that doesn't have the same issues so you can continue generating sales and be protected. Its better than the alternative.
In addition, in most cases, you will also save money in Monthly Billing, too!
We, as eBay DropShip Sellers know the importance of valuing our customers as the bread and butter of our business. Even though Repricer/Monitoring Services don't value their customers with great customer service, then we have to take matters into our own hands to service our customers..... AND OURSELVES with generating sales from researched product listings and sometimes paid for HOT SELLING PRODUCTS along with smooth transactions with our customers.
No matter what type business you are building, there are always stumbling blocks. Those who financially succeed are those who took action to quickly remove the stumbling blocks that's causing loss sales or inability to fulfill orders to their customers.
Thinking Out-of-the-Box or On-Your-Own-Two-Feet is where you will find solutions to this and many issues that get in your way to attaining financial success!
After all, we are in business to win!